POLICY TERMS & CONDITIONS
Adhering to our policy creates a happy environment where our professionals can focus on your needs. We appreciate your cooperation and sincerely hope you have a pleasant experience with us!
WE OFFER PACKAGES PLEASE REACH OUT FOR MORE INFORMATION
BILLING POLICY
We accept Visa, MasterCard, American Express and Discover. In Addition, we offer PAYMENT PLAN (PATIENTFI, AFFIRM AND KLARNA). We do not accept insurance for our procedures. Payment is due at the time service is rendered unless other arrangements have been made in advance.
SOME SERVICE MAY REQUIRE A NON-REFUNDABLE DEPOSIT TO SECURE YOUR SPOT
Deposit may varies depending on the service. Any deposit will go towards your service. (groupon voucher does not apply)
WE ACCEPT ZELLE, PAYPAL AND APPLEPAY
WE OFFER CASH DISCOUNT PLEASE REACH OUT TO US!
APPOINTMENT:
The appointment will only be confirmed once the deposit is received or PAID IN FULL unless other arrangement has been in advance.
FIRST VISIT – Please arrive 10 minutes prior to your first appointment to allow ample time to check in and complete intake paperwork.
LATE ARRIVAL – If arrival is delayed, we will make every effort to accommodate your full appointment, but service time may be abbreviated to avoid delays for other guests. Abbreviated treatments are charged at full value.
LATE CANCELLATION & MISSED APPOINTMENT – We have a 48-hour cancellation policy on all our services except Microshading. Late cancellations are subject to a fee or 50% of the service value, whichever is greater. Missed appointments are charged at full value.
Microshading and Lip Blush - Please ALLOW 7 DAYS for any Cancellation. Anything less than 7 cancellations will result in forfeiting your deposit or your card will be charged 50% of the service. A new deposit will be required to book again. I allow 1 TIME rescheduling.
REFUNDS – Services: We do not offer refunds on services rendered even if you are disappointed in the result or unhappy with the outcome.
Cancelation and & Scheduling on the same day of your appointment will result in the loss of your deposit and will not be refunded.
Tardy Policy: 10 Minute “grace period” before your appointment is rescheduled.
No Call/No Show: Loss of Deposit or 100% of the service value, whichever is greater.
SQUEEZE IN FEE MAY VARIES DEPENDING ON THE SERVICE.
Pricing Disclaimer:
All prices on this website are subject to change without notice. While we make every effort to provide you the most accurate, up-to-date information, occasionally, one or more items on our website may be mispriced. In the event a product or service is listed at an incorrect price due to typographical, photographic, or technical error or error in pricing information received from our suppliers, TrueBeauty Studio LLC shall have the right to refuse or cancel any orders placed for product/services listed at the incorrect price.
WE DO NOT OFFER REFUND FOR ANY REASON.
If for any reason we reschedule or cancel an appointment, as much advance notice as possible will be given. No charge will be applied.